Faq
Explore Our FAQ Section
Find clear answers to your most common questions about product details, ordering, shipping, returns, payments, jewelry care, and in-store services—all in one convenient Frequently Asked Questions section for your ease.
How Can I Tell If My Jewelry Is Real Or Fake?
Genuine jewelry often includes hallmarks or stamps indicating metal purity. A jeweler can test authenticity using methods like acid testing, electronic testers, or magnification to inspect quality, clarity, and manufacturing details.
What Is The Difference Between A Gemstone And A Diamond?
Diamonds are a specific type of gemstone made of carbon, prized for brilliance and hardness. Other gemstones—like sapphires or emeralds—come from various minerals, offering diverse colors, properties, and values in jewelry.
How Do I Find My Ring Size?
You can measure ring size using a ring sizer, printable chart, or by visiting a jeweler. Ensure your finger is measured at room temperature for the most accurate and comfortable fit.
What Is The Difference Between Sterling Silver And Fine Silver?
Sterling silver contains 92.5% pure silver mixed with other metals, usually copper, for durability. Fine silver is 99.9% pure silver, softer, more malleable, and less commonly used for everyday jewelry.
Can I Resize My Ring If It Doesn't Fit?
Most metal rings can be resized by a professional jeweler. However, resizing depends on the ring’s design, materials, and gemstone settings. Some styles may need to be remade instead of resized.
What Is A Birthstone?
A birthstone is a gemstone associated with a person’s birth month, believed to bring luck, protection, or symbolic meaning. Each month has a specific stone, often used in personalized or meaningful jewelry pieces.
What Is A Conflict Diamond?
A conflict diamond, also called a blood diamond, is illegally traded to fund war or violence. Ethical jewelers ensure their diamonds are conflict-free, following strict sourcing standards like the Kimberley Process for transparency.
What Is The Difference Between White Gold And Platinum?
White gold is an alloy of gold mixed with white metals and often coated with rhodium. Platinum is a naturally white, dense, and durable precious metal, generally more expensive and hypoallergenic compared to white gold.
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